How long does the preservation process take?

The estimated time frame is 6+ months. Flower preservation is a detailed and delicate process, and the time frame can vary depending on several factors, including the season, weather conditions, the age, condition and size of your bouquet, and the chosen artwork design.

Please note that the estimated time frame is a guide and may vary depending on the individual bouquet and design

How long will my artwork last?

Your artwork will last for many years, even decades, as long as it is kept away from direct sunlight, heat sources, and humid environments.

Did you know? The oldest preserved flowers were found in a Roman tomb in Egypt and are over 2,000 years old. Though faded, they remain intact. Today, they are on display at the British Museum. Many things we interact with in our daily lives have their origins in Rome or Egypt, and dried flowers are no exception

How much does it cost to preserve my flowers?

Prices vary depending on the artwork you choose. For a better idea, please visit our shop.

Important Note: No hidden extras. Once we receive your flowers, the price includes everything involved in the preservation process.

Is flower preservation expensive?

No, while some people may not enjoy receiving flowers as gifts because the blooms last only a few days, preserved floral artwork lasts many years, offering lasting value that fully justifies the price

When do I need to send my flowers?

Send your flowers right after the occasion, as soon as possible. The beauty of the artwork is directly based on the condition of your flowers

What is your returns and refund policy?

True Dreams does not issue returns or refunds. Deposit payments are non-refundable

How do I book my flower preservation?

To secure your preservation, simply get in touch with us to discuss your bouquet, preferred design and requirements. Once your design has been confirmed, a £50 non-refundable deposit is required to secure your booking

When should I book my preservation?

We recommend booking your preservation well before your wedding day whenever possible. This allows us to reserve a space in our schedule for your bouquet

How should I send my flowers to you?

We provide detailed Bouquet delivery and packaging instructions once your booking is confirmed

Can I deliver my flowers to you in person?

Can I deliver my flowers in person?

Yes. In-person delivery is preferred whenever possible, as it allows us to receive your flowers as quickly as possible and reduces the risks associated with postal delivery.

We are based in Cardiff, South Wales, and welcome flower drop-offs from Cardiff and surrounding areas, including Swansea, Newport, Barry, Penarth, Caerphilly, Bridgend, Pontypridd, Neath, Llantrisant, Merthyr Tydfil and other areas across South Wales

Will my flowers look exactly the same as they did on my wedding day?

Flower preservation is an art rather than a way of keeping flowers exactly as they were when fresh

Flowers naturally change as they dry and are preserved. Their colour, shape and texture can change during the preservation process

Can you preserve white flowers?

Yes. However, white and very pale flowers can be particularly challenging to preserve and may naturally change in colour during preservation process. We carefully work with each flower to achieve the best possible result, but some natural colour changes are to be expected

What types of flowers can you preserve?

We can preserve many different types of wedding and occasion flowers. However, each flower behaves differently during the preservation process. The final result depends on the flower variety, its condition, moisture content, maturity and how it responds to drying and preservation. If you have a particular flower you are unsure about, feel free to ask us before your wedding

What designs do you offer?

We offer a range of bespoke flower preservation designs, including shadow boxes, pressed frames and glass domes

Each piece is individually designed around your flowers, so your finished artwork is completely unique. Explore all our flower preservation designs

Can I choose the arrangement of my preserved flowers?

Yes. Your artwork is designed specifically around your bouquet and your chosen style. We will discuss your preferences and create a composition that showcases your flowers beautifully while taking into consideration their individual shapes, sizes and condition

How much does flower preservation cost?

The price depends on the artwork design of the finished piece. Visit our shop to view our available designs and prices

Is the £50 deposit refundable?

The £50 booking deposit is non-refundable. It secures your place in our preservation schedule and allows us to plan the work required for your bouquet. The deposit is deducted from the final balance of your chosen artwork

Can I choose my frame and artwork size?

Yes. Depending on the design you choose, we offer different frame sizes and layouts. We can advise you on the most suitable size based on the number and size of flowers you would like to include

What happens to the flowers that aren’t used in my artwork?

Not every flower or part of a bouquet will necessarily be suitable for the final design. Some flowers may be too delicate, damaged or unsuitable for the chosen layout. Where possible, we select the flowers that will create the most beautiful and balanced finished artwork

Can you preserve flowers from other occasion than a wedding bouquet?

Absolutely. We preserve flowers from weddings, anniversaries, birthdays, memorials and other special occasions. Your flowers don’t have to come from a wedding — if they hold a special memory for you, we’d be happy to discuss preserving them

Do you accept flowers from anywhere in the UK?

Yes, we accept preservation orders from customers across the UK. However, hand delivery is always preferred where possible because it minimises the time your fresh flowers spend in transit

Can I see examples of your previous work?

Yes. You can view examples of our latest flower preservation work on our website, Instagram and Facebook.

What if I have questions before booking?

We’re always happy to help. If you’re unsure about your flowers, design, delivery method or anything else, please get in touch before booking. We want you to feel confident that your precious flowers are in safe hands

What is the best way to contact you?

Our preferred methods of contact are WhatsApp, phone or Instagram direct message. These allow us to respond to your enquiries as quickly as possible and make it easier to discuss your bouquet, preservation options and booking. Please feel free to contact us through whichever option is most convenient for you